NTAC Bookings 2024 – Booking Policy (Terms and Conditions)

1 CONFIRMATION OF BOOKINGS

1.1 Bookings are now open for member and their guests.

1.2 Bookings will be confirmed via receipt of invoice, with payment date reflecting the booking dates and appropriate payment period.  Guests bookings will be invoiced separately but emailed to the member for them to either pay or pass on to their guests for payment. The member is responsible for ensuring that guest booking payments are made.

2 MAKING YOUR BOOKING

2.1 Bookings will only be accepted from financial members of the Northern Tasmania Alpine Club. All outstanding work bee levies, member annual subscription fees or any other dues owed to the club must be paid up in full.

2.2 All booking requests must be lodged via the website www.ntac.org.au, queries for group bookings or bookings outside currently available dates can be made by email.

2.3 A waitlist will be maintained where capacity does not exist to confirm bookings.
2.4 Members must provide the names of all adults, and names and ages (at time of stay) of children when booking. Bookings cannot be accepted if this information is not provided.
2.5 If the members of your booking change please notify us in writing so that corrections can be made in our records and invoices reissued where applicable. 

3.1 RATES

3.2 Members aged 18-23 years on family memberships are charged adult bed rate.
3.3 Children aged 3 years and under stay for free, child rate applies for all booked beds for ages 4-17 years.
3.4 Weekday rate applies when two or more weeknights (Sunday through Thursday nights) are booked during nominated open weekdays. Stays in Fred Smithies when lodge is not open are levied at regular night rates.

4 PAYMENT

4.1 Booking confirmation is made by payment of your invoice. For bookings made well in advance a reminder invoice will be sent out 14 days prior to your arrival.

4.2 Payment is required to confirm your booking and is due to our account no later than 7 days prior to your arrival. For bookings made within 7 days of arrival, 100% payment is required upon receipt of your invoice.
4.3 Members must lodge bookings for member guests and the booking member is responsible for the timely payment of invoices for member guest stays. Each member guest booking must name the responsible member for the duration of the stay, and that member must be present for the guest stay.
4.4 Payment is to be made via direct deposit as stated on your invoice.
4.5 By confirming your booking you are agreeing to comply with the booking conditions listed.

5  CANCELLATIONS

We recognise that booking accommodation for your family and friends is an important benefit of your NTAC membership. We ask that you cancel your bookings as soon as you are aware that you can’t attend so that we can offer beds to the next on the waiting list. Even if you have paid your invoice and just decide not to come at the last minute please let us now so that someone else has an opportunity to stay.

Please consider other members and book thoughtfully and cancel with consideration. For cancellations after confirmation a component of accommodation fees will be withheld or levied. Any reimbursements given will be supplied as a credit note against your account to be used against future accommodation or subscriptions and levies.

5.1 Member Bookings. For cancellations sooner than 7 days before arrival we will issue full credit. For cancellations inside 7 days of arrival we will retain 50% of your paid accommodation in order to assist in covering lodge running costs. Cancellations inside 72 hours incur 100% payment.
5.2 Member Guest Bookings. For cancellation of member guests bookings fees will be applied as follows; inside 7 days prior to arrival – 100%.

 6 CONDITIONS OF STAY

 6.1 In consideration of other members, you will not be permitted to attend the lodge if unwell, and will be required to depart if you are noted as unwell during your stay. If you are cancelling due to illness please contact bookings to discuss your options for refund/rebooking.

6.2 You are required to sign in and out of the lodge on arrival and departure of your stay. Register is held at the front desk.
6.3 You are required to provide your own linen including pillowcase, bottom sheet and towels for your stay. Sheet and pillowcase are required for all beds even if you use a sleeping bag.
6.4 You are required to adhere to all conditions of stay and lodge procedures. An information sheet will be provided with your booking confirmation so please ensure that you are familiar with the requirements before you accept your booking by making payment.
6.5 Bookings will not be accepted for unaccompanied minors. Where a booking is made for a member under the age of 18 not staying with their member family, the accompanying adult member must be identified in the booking form and an email must be sent to bookings identifying the adult member guardian for the duration of the stay. This member will be contacted to confirm that they are aware of this nomination.